貴社の信頼、貴社のデータ — 当社の最優先事項
Wiserep（Valus.ioのグループ会社）では、プライバシーは単なるコンプライアンスではなく、当社の中核的価値です。本プライバシーポリシーは、当社がどのようにお客様の情報を収集、利用、共有、保護するかを、明確かつ簡潔に示すものです。
私たちは、お客様に自信を持ち、十分な情報を得て、常に状況を掌握していると感じていただきたいと考えています。
当社の中核となる約束
No selling, ever
Your personal data will never be sold or bartered to anyone.
Minimal & purposeful
We collect only what we need to provide, support, and improve Wiserep's services.
Full transparency
You'll see exactly why and how we use data—with no surprises, jargon, or hidden terms.
Your control
Update, access, export, or delete your data—simply, any time, from your account or by contacting our team.
Industry-leading security
Your information is encrypted, protected, and handled with care.
No dark patterns
Settings are clear, opt-ins are genuine, and cancelling is easy.
お客様のプライバシーは、すべての優れた会話と同様に私たちにとって重要です。 For full confidence and clarity, here is Wiserep's complete Privacy Policy—written in clear language and always available for you to review. We keep it simple, honest, and up to date—so you can always feel secure and fully informed.
Wiserep Privacy Policy
Effective Date: September 7, 2025
1. Who We Are
Wiserep ("we", "us", "our") is a Valus.io company delivering AI-powered solutions for enterprise customer engagement. Your privacy is central to our mission. If you have any questions, email us at [email protected].
2. What Data We Collect
Account Information:
Name, email, company name, job title, phone number.
Usage Data:
Pages visited, features used, interactions with our platform.
Device and Log Info:
IP address, browser, device type, operating system, usage times.
Cookies & Tracking:
When you visit our site or use our platform, we may set cookies or use similar technologies for authentication, analytics, and service improvement. (See our Cookie Policy for details.)
Support Data:
If you contact support, we collect the information you share with us.
3. How We Use Your Data
- • Wiserepアカウントの作成と管理のため
- • 当社の製品およびサービスを提供し、改善するため
- • 顧客サポートの提供、トラブルシューティングの実施、およびリクエストへの対応
- • 利用動向を分析し、ユーザー体験を最適化するため
- • 重要な更新情報（ポリシーの変更、セキュリティ通知）をお知らせするため
- • ご同意いただいた場合に、時折役立つヒントやチュートリアル、または新機能に関するお知らせをお送りします（いつでも配信停止できます）
4. How We Share Your Data
Vendors & Partners:
We only share info with trusted service providers (cloud hosting, analytics, customer support tools) needed to run Wiserep, and only under confidentiality agreements.
Legal & Safety Needs:
If law requires, or to protect rights and safety, we may share necessary info.
No Sale of Data:
We never sell, rent, or trade your personal information. Ever.
5. Your Choices & Rights
- • アクセス、更新、または削除： Log in any time to review or change your info—or email us to assist.
- • Export/Portability: Get a machine-readable export upon request.
- • 同意の撤回： If you gave marketing or analytics opt-ins, you can withdraw at any time.
- • Cookies: Adjust your preferences via our cookie banner/settings.
6. Security
We use industry-leading security, including encryption, access controls, and regular audits, to keep your data safe.
7. Data Retention
• 当社は、サービス提供、法的義務の履行、または紛争の解決に必要な期間のみお客様のデータを保持します。
• アカウントの削除または削除依頼を行った場合、法令に基づき保持が必要な場合を除き、情報は速やかかつ安全に削除されます。
8. Children's Privacy
Wiserep's services are not intended for children under 16. We do not knowingly collect data from children.
9. International Users
If you access Wiserep from outside your home country, your data may be processed in countries with different privacy protections. We take care to follow applicable laws and keep your info secure everywhere.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we'll post the latest version here and notify you (by email or in-app) before significant changes take effect.
11. Contact Us
Questions About Your Privacy?
Have questions or feedback about our Privacy Policy, or want to exercise your rights? Email us at [email protected]—our team responds fast and always puts your needs first.
プライバシー担当チームにお問い合わせくださいYour privacy powers every conversation. Thank you for trusting Wiserep.