Wiserep - Enterprise AI Voice Call Center Platform and Automation Solution
Case Studies

Enterprise-Proven. Globally Deployed.

Explore real-world stories of how Wiserep AI empowers organizations with secure, scalable, multilingual automation.

"50,000+ calls and chats handled monthly, from the GCC to North America."

Enterprise Success Stories

Proven Results Across Industries

Discover how global organizations leverage Wiserep AI to transform customer experience and operational efficiency

Retail Excellence

Confidential Client

Retail (Supermarkets) • Saudi Arabia & GCC

Operational Scale

100+ stores, >10,000 transactions/day

AI Solution

Wiserep AI Agent V3.0

Dell PowerEdge R760xa/R760, NVIDIA A100 GPUs

Key Outcomes

  • AI agents handle all frontline voice and chat interactions
  • Improved service levels, multilingual support
  • Seamless customer data access, increased operational efficiency
Tech Innovation

Knoativ

Technology Services • Multi-region USA

Operational Scale

5 regional offices, 200 users, 4,000–5,000 customer contacts/day

AI Solution

Wiserep AI Agent V3.5

Dell servers w/ NVIDIA L40 GPUs, hybrid Windows & RedHat Linux

Key Outcomes

  • End-to-end automation across multiple digital and voice channels
  • Salesforce and Zendesk integration for greater agent productivity
  • Rapid deployment, audit-ready compliance
Global Scale

Repstack

Digital Agencies & Remote Services • Delaware, USA (Global)

Operational Scale

1 main office, 150 users, 3,000–4,000 contacts/day globally

AI Solution

Wiserep AI Agent V3.5

Dell PowerEdge R760xa/R760, NVIDIA L40 GPUs

Key Outcomes

  • High-volume automation on chat & telephony
  • Unified reporting, reduced response times
  • Flexible, scalable for distributed teams
Enterprise Ready

Digiflairs Limited

Professional Services • UK

Operational Scale

HQ in Croydon, 3 UK branches, 120 users, 2,500–3,000 daily contacts

AI Solution

Wiserep AI Agent V3.5

Dell R760xa/R760 (NVIDIA L40 GPUs), RedHat 9.x & Windows Server 2022

Key Outcomes

  • Automated customer and internal service touchpoints
  • Improved data flow, compliance, and audit trails
  • Robust DR/HA for mission-critical operations
Automotive Excellence

Regional Auto Group

Automotive (Dealerships) • United States

Operational Scale

15 dealership locations, 500+ service appointments/day

AI Solution

Wiserep AI Agent V3.5

Cloud-hosted, integrated with DMS & CRM systems

Key Outcomes

  • $3.2M increase in annual service revenue
  • 40% reduction in BDC overhead costs
  • 95% customer satisfaction index (CSI) score
  • 24/7 automated lead capture and appointment scheduling
Hospitality Leader

Leading Hotel Chain

Hospitality • North America & Europe

Operational Scale

200+ properties, 50,000+ guest interactions/day

AI Solution

Wiserep AI Agent V3.5

Multi-region cloud deployment, PMS & CRS integration

Key Outcomes

  • 70% of guest calls fully automated
  • 25% improvement in customer satisfaction scores
  • Multilingual support across 12 languages
  • Seamless reservation and concierge services 24/7
Banking Innovation

Regional Banking Group

Financial Services • North America

Operational Scale

150+ branches, 100,000 calls/month

AI Solution

Wiserep AI Agent V3.5

FIS Core integration, PCI-DSS compliant

Key Outcomes

  • 70% of calls fully automated
  • $721K annual cost savings
  • 50% improvement in first-call resolution
  • 24/7 service availability across all branches
E-Commerce Excellence

Leading Fashion Retailer

E-Commerce (Fashion Retail) • North America & Europe

Operational Scale

500+ brands, 2M+ orders/month

AI Solution

Wiserep AI Agent V3.5

Shopify Plus integration, multi-region cloud deployment

Key Outcomes

  • 78% reduction in support costs
  • $2.4M annual savings
  • 85% WISMO inquiries fully automated
  • 32% improvement in CSAT scores
Enterprise Excellence

Why Organizations Trust Wiserep

Proven expertise in enterprise-grade AI deployment across industries and geographies, delivering measurable outcomes at scale.

Enterprise-Grade Security & Compliance

Banking/regulated industry–aligned (SOC 2, ISO 27001, GDPR, regional data residency)

Complex Integration Expertise

Proven with leading CRMs (Salesforce, Dynamics, HubSpot), ERPs, and standard telephony (Avaya, SIP)

Rapid, Reliable Deployment

Hybrid delivery models with local/global partners for speed and accountability

Multilingual and Multichannel

Strong support for regional languages/dialects, voice and digital

Trusted by enterprise leaders worldwide
Enterprise Transformation

Ready to Scale with Enterprise AI?

Join Fortune 500 companies and industry leaders transforming customer experience with secure, scalable AI automation

Trusted by 500+ enterprises globally
50K+
Monthly interactions
99.9%
Uptime SLA
30+
Languages supported

Wiserep - AI-Powered Enterprise Call Center Platform | Voice Automation & Conversational AI