Your Trust, Your Data — Our Priority
At Wiserep (a Valus.io company), privacy isn't just compliance. It's a core value. This Privacy Policy lays out—clearly and simply—how we collect, use, share, and safeguard your information.
We want you to feel confident, informed, and always in control.
Our Core Commitments
No selling, ever
Your personal data will never be sold or bartered to anyone.
Minimal & purposeful
We collect only what we need to provide, support, and improve Wiserep's services.
Full transparency
You'll see exactly why and how we use data—with no surprises, jargon, or hidden terms.
Your control
Update, access, export, or delete your data—simply, any time, from your account or by contacting our team.
Industry-leading security
Your information is encrypted, protected, and handled with care.
No dark patterns
Settings are clear, opt-ins are genuine, and cancelling is easy.
Your privacy is as important to us as every great conversation. For full confidence and clarity, here is Wiserep's complete Privacy Policy—written in clear language and always available for you to review. We keep it simple, honest, and up to date—so you can always feel secure and fully informed.
Wiserep Privacy Policy
Effective Date: September 7, 2025
1. Who We Are
Wiserep ("we", "us", "our") is a Valus.io company delivering AI-powered solutions for enterprise customer engagement. Your privacy is central to our mission. If you have any questions, email us at [email protected].
2. What Data We Collect
Account Information:
Name, email, company name, job title, phone number.
Usage Data:
Pages visited, features used, interactions with our platform.
Device and Log Info:
IP address, browser, device type, operating system, usage times.
Cookies & Tracking:
When you visit our site or use our platform, we may set cookies or use similar technologies for authentication, analytics, and service improvement. (See our Cookie Policy for details.)
Support Data:
If you contact support, we collect the information you share with us.
3. How We Use Your Data
- • To create and manage your Wiserep account
- • To deliver and improve our products and services
- • To provide customer support, troubleshoot, and fulfill requests
- • To analyze usage trends and optimize user experience
- • To send you important updates (policy changes, security notices)
- • With your consent, to send occasional helpful tips, tutorials, or feature news (opt-out any time)
4. How We Share Your Data
Vendors & Partners:
We only share info with trusted service providers (cloud hosting, analytics, customer support tools) needed to run Wiserep, and only under confidentiality agreements.
Legal & Safety Needs:
If law requires, or to protect rights and safety, we may share necessary info.
No Sale of Data:
We never sell, rent, or trade your personal information. Ever.
5. Your Choices & Rights
- • Access, Update, or Delete: Log in any time to review or change your info—or email us to assist.
- • Export/Portability: Get a machine-readable export upon request.
- • Withdraw Consent: If you gave marketing or analytics opt-ins, you can withdraw at any time.
- • Cookies: Adjust your preferences via our cookie banner/settings.
6. Security
We use industry-leading security, including encryption, access controls, and regular audits, to keep your data safe.
7. Data Retention
• We keep your data only as long as needed to provide you services, fulfill legal obligations, or resolve disputes.
• If you delete your account or request deletion, info is promptly and securely removed unless retention is required by law.
8. Children's Privacy
Wiserep's services are not intended for children under 16. We do not knowingly collect data from children.
9. International Users
If you access Wiserep from outside your home country, your data may be processed in countries with different privacy protections. We take care to follow applicable laws and keep your info secure everywhere.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we'll post the latest version here and notify you (by email or in-app) before significant changes take effect.
11. Contact Us
Questions, requests, or privacy concerns?
Email: [email protected]
We're here to help—and we respond quickly!
Questions About Your Privacy?
Have questions or feedback about our Privacy Policy, or want to exercise your rights? Email us at [email protected]—our team responds fast and always puts your needs first.
Contact Privacy TeamYour privacy powers every conversation. Thank you for trusting Wiserep.