ثقتكم، بياناتكم — أولويتنا
في Wiserep (شركة تابعة لـ Valus.io)، الخصوصية ليست مجرد امتثال—إنها قيمة أساسية. تبيّن سياسة الخصوصية هذه بوضوح وبساطة كيف نجمع معلوماتك ونستخدمها ونشاركها ونحميها.
نريدكم أن تشعروا بالثقة، وأن تكونوا مطّلعين، ودائمًا ممسِكين بزمام الأمور.
التزاماتنا الأساسية
No selling, ever
Your personal data will never be sold or bartered to anyone.
Minimal & purposeful
We collect only what we need to provide, support, and improve Wiserep's services.
Full transparency
You'll see exactly why and how we use data—with no surprises, jargon, or hidden terms.
Your control
Update, access, export, or delete your data—simply, any time, from your account or by contacting our team.
Industry-leading security
Your information is encrypted, protected, and handled with care.
No dark patterns
Settings are clear, opt-ins are genuine, and cancelling is easy.
خصوصيتك مهمة لنا بقدر أهمية كل محادثة رائعة. For full confidence and clarity, here is Wiserep's complete Privacy Policy—written in clear language and always available for you to review. We keep it simple, honest, and up to date—so you can always feel secure and fully informed.
Wiserep Privacy Policy
Effective Date: September 7, 2025
1. Who We Are
Wiserep ("we", "us", "our") is a Valus.io company delivering AI-powered solutions for enterprise customer engagement. Your privacy is central to our mission. If you have any questions, email us at [email protected].
2. What Data We Collect
Account Information:
Name, email, company name, job title, phone number.
Usage Data:
Pages visited, features used, interactions with our platform.
Device and Log Info:
IP address, browser, device type, operating system, usage times.
Cookies & Tracking:
When you visit our site or use our platform, we may set cookies or use similar technologies for authentication, analytics, and service improvement. (See our Cookie Policy for details.)
Support Data:
If you contact support, we collect the information you share with us.
3. How We Use Your Data
- • لإنشاء وإدارة حسابك في Wiserep
- • لتقديم منتجاتنا وخدماتنا وتحسينها
- • لتقديم دعم العملاء، واستكشاف الأعطال وإصلاحها، وتلبية الطلبات
- • لتحليل اتجاهات الاستخدام وتحسين تجربة المستخدم
- • لإرسال تحديثات مهمة إليك (تغييرات في السياسات، إشعارات أمنية)
- • بموافقتك، لإرسال نصائح مفيدة من حين لآخر أو دروس تعليمية أو أخبار عن الميزات (يمكنك إلغاء الاشتراك في أي وقت)
4. How We Share Your Data
Vendors & Partners:
We only share info with trusted service providers (cloud hosting, analytics, customer support tools) needed to run Wiserep, and only under confidentiality agreements.
Legal & Safety Needs:
If law requires, or to protect rights and safety, we may share necessary info.
No Sale of Data:
We never sell, rent, or trade your personal information. Ever.
5. Your Choices & Rights
- • الوصول أو التحديث أو الحذف: Log in any time to review or change your info—or email us to assist.
- • Export/Portability: Get a machine-readable export upon request.
- • سحب الموافقة: If you gave marketing or analytics opt-ins, you can withdraw at any time.
- • Cookies: Adjust your preferences via our cookie banner/settings.
6. Security
We use industry-leading security, including encryption, access controls, and regular audits, to keep your data safe.
7. Data Retention
• نحتفظ ببياناتك فقط طالما كان ذلك ضروريًا لتقديم الخدمات لك أو للوفاء بالالتزامات القانونية أو لحل النزاعات.
• إذا قمت بحذف حسابك أو طلبت حذفه، فسيتم حذف المعلومات على الفور وبشكل آمن ما لم يكن الاحتفاظ بها مطلوبًا بموجب القانون.
8. Children's Privacy
Wiserep's services are not intended for children under 16. We do not knowingly collect data from children.
9. International Users
If you access Wiserep from outside your home country, your data may be processed in countries with different privacy protections. We take care to follow applicable laws and keep your info secure everywhere.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we'll post the latest version here and notify you (by email or in-app) before significant changes take effect.
11. Contact Us
هل لديكم أسئلة أو طلبات أو مخاوف تتعلق بالخصوصية؟
Email: [email protected]
نحن هنا للمساعدة — ونستجيب بسرعة!
Questions About Your Privacy?
Have questions or feedback about our Privacy Policy, or want to exercise your rights? Email us at [email protected]—our team responds fast and always puts your needs first.
اتصل بفريق الخصوصيةYour privacy powers every conversation. Thank you for trusting Wiserep.