Sua privacidade. Seus direitos. Nosso Compromisso.
Na Wiserep, proteger os seus dados pessoais não é apenas uma exigência legal — é um pilar dos nossos valores. Esta página explica como a Wiserep (uma empresa do grupo Valus.io) cumpre integralmente o Regulamento Geral sobre a Proteção de Dados (RGPD) da UE e como pode exercer os seus direitos a qualquer momento, esteja onde estiver no mundo.
Wiserep e GDPR: A nossa abordagem aos seus direitos relativos aos dados
1. O que é o GDPR?
The General Data Protection Regulation (GDPR) is a comprehensive EU privacy law that protects the personal data of individuals in the European Economic Area (EEA). It gives data subjects strong rights and imposes strict obligations on companies that handle personal data.
2. Como a Wiserep atende aos requisitos do RGPD
Lawful Basis for Processing
We only process personal data when we have a legal basis to do so — such as your consent, a contract, a legal obligation, or a legitimate interest.
Data Minimization
We collect only the personal data we genuinely need to deliver our services and never retain it longer than necessary.
Security & Encryption
Personal data is protected by industry-standard encryption, strict access controls, and continuous monitoring of our infrastructure.
Data Retention
We retain personal data only for as long as needed to provide our services or to meet our legal obligations, and then securely delete or anonymize it.
Data Processor Agreements
We sign Data Processing Agreements (DPAs) with all sub-processors to ensure they meet GDPR standards when handling your data on our behalf.
3. Seus direitos ao abrigo do RGPD com a Wiserep
Right of Access
Request a copy of the personal data we hold about you.
Right to Rectification
Ask us to correct inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your personal data in eligible circumstances ("right to be forgotten").
Right to Restrict Processing
Ask us to limit how we use your data in specific situations.
Right to Data Portability
Receive your personal data in a structured, machine-readable format and transfer it to another service.
Right to Object
Object to processing based on our legitimate interests or for direct marketing.
Right to Withdraw Consent
Withdraw your consent at any time when processing is based on consent.
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
4. Transferências Internacionais de Dados
When we transfer personal data outside the EEA, we use appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission to ensure your data remains protected.
5. Nosso Encarregado de Proteção de Dados (DPO)
Our dedicated Data Protection Officer (DPO) oversees our GDPR compliance and is your point of contact for privacy-related matters.
Contact our DPO:
[email protected]6. Perguntas, solicitações ou preocupações?
If you believe your data has been compromised or have a privacy concern, contact us immediately at [email protected] or via your account dashboard.
Exerça seus direitos
Submit a data subject request and we will respond within the GDPR-mandated 30-day window.
Submit a RequestPolítica de Privacidade
Read our full Privacy Policy to learn how we collect, use, and protect your personal data.
Read Privacy PolicyYour trust matters. We are committed to protecting your data every step of the way.