Wiserep AI - Enterprise AI Voice Call Center Platform and Automation Solution

Bienvenido a ¡Wiserep AI!

Toda gran relación se basa en la claridad y la confianza, incluida la nuestra con usted. A continuación encontrará los Términos de servicio completos ("Términos") que explican sus derechos, responsabilidades y todo lo que puede esperar de Wiserep AI (una empresa de Valus.io).

Le recomendamos que los lea detenidamente. Si tiene alguna pregunta, póngase en contacto con nosotros: siempre estamos aquí para ayudar.

Términos de servicio de Wiserep AI

Fecha de entrada en vigor: 7 de septiembre de 2025

1. Acceptance of Terms

By using Wiserep AI's website, products, or services ("Service"), you agree to these Terms of Service and our Privacy Policy. If you do not agree, you may not use our Service.

2. Who Can Use Wiserep AI

To use Wiserep AI, you must be at least 18 years old (or the legal age in your jurisdiction) and able to enter a binding contract. By using our Service, you confirm these things are true.

3. Your Account

  • Registration: You'll need to provide accurate and complete information. Keep your details up to date and your password secure.
  • Responsibility: You're responsible for all activity on your account, so please protect your login info.
  • Security: Notify us promptly if you suspect unauthorized use of your account.

4. Acceptable Use

You agree to:

  • • Utilice Wiserep AI únicamente para fines lícitos y autorizados.
  • • No utilizar Wiserep AI para violar leyes, infringir derechos de propiedad intelectual o dañar a terceros.
  • • No intente acceder a sistemas o datos a los que no esté autorizado.

You agree not to:

  • • Realizar ingeniería inversa, modificar o intentar descubrir el código fuente de Wiserep AI.
  • • Utilizar Wiserep AI para crear productos o servicios competidores.
  • • Interferir con el funcionamiento normal de Wiserep AI o interrumpir a otros usuarios.

5. Subscription, Payments, and Trials

  • Planes y facturación: Details of plans, pricing, billing cycles, and overages are provided on our Pricing page and during signup.
  • Renewals: Subscriptions automatically renew unless you cancel in your account settings.
  • Cancellation: You may cancel anytime. Service continues through the end of your paid term.
  • Refunds: Except where required by law, payments are non-refundable.

6. Intellectual Property

All content and technology in Wiserep AI—including logos, software, and documentation—belong to Wiserep AI or our licensors. You receive a limited right to use Wiserep AI while complying with these Terms. You do not gain ownership of any intellectual property by using our services.

7. Feedback

We love feedback—any ideas, suggestions, or improvements you share may be used by Wiserep AI without restriction or compensation.

8. Data & Privacy

By using Wiserep AI, you consent to the collection and use of your information as described in our Privacy Policy.

Si integra Wiserep AI con servicios de terceros (como plataformas CRM), nos autoriza a acceder y utilizar los datos relevantes para prestar nuestro servicio.

9. Service Changes & Termination

  • Mejorando Wiserep AI: We're always enhancing the Service. We may add, remove, or change features, or suspend the Service for maintenance.
  • Terminación por su parte: You can stop using Wiserep AI and close your account at any time.
  • Terminación por nuestra parte: We may suspend or terminate your access if you violate these Terms or use Wiserep AI in a harmful way. We will notify you where practical.

10. Disclaimers & Limitation of Liability

  • As-is: Wiserep AI is provided "as is." We make no warranties regarding uptime, reliability, or suitability for your needs.
  • No Indirect Damages: To the maximum extent allowed by law, Wiserep AI will not be liable for indirect, incidental, special, or consequential damages arising from your use of the Service.
  • Liability Cap: Our total liability to you is limited to the amount you paid Wiserep AI in the past 12 months.

11. Indemnification

You agree to hold Wiserep AI and its affiliates harmless from claims arising from your use of the Service, violation of these Terms, or violation of any rights of a third party.

12. Governing Law

These Terms are governed by the laws of the jurisdiction in which Wiserep AI is incorporated, without regard to conflict of law rules.

13. Changes to These Terms

We may update these Terms from time to time. If we make significant changes, we'll notify you by email or via the Service. Continued use means you accept the revised Terms.

14. Contact Us

¿Preguntas? ¿Inquietudes? ¿Comentarios?

Email us any time at [email protected]—we're always here to help.

Need Legal Clarification?

Have questions about these Terms of Service or need clarification on any legal matters? Our legal team is here to help and responds promptly to all inquiries.

Contacte al equipo legal

Thank you for choosing Wiserep AI. We're honored to be a trusted part of your business conversations!