Billing & Plans

WiseRep offers tiered subscription plans based on your calling volume. Each plan includes:

• A monthly allowance of calling minutes
• Access to a set number of phone numbers
• An overage rate per minute for calls beyond your allowance

To view and compare plans, go to Billing > Plans.

Your Wallet holds your account balance for pay-as-you-go usage. Credits are used when:

• You exceed your plan’s monthly minute allowance
• You purchase additional minutes outside your plan

To add funds:

1. Go to Billing > Wallet.
2. Click Add Funds.
3. Enter the amount and complete the payment with your saved card.

To make sure your campaigns never stop due to a low balance, enable Auto Top-Up:

1. Go to Billing > Wallet.
2. Toggle on Auto Top-Up.
3. Set a threshold (e.g., balance below $10) and a top-up amount (e.g., add $50 automatically).

When your balance falls below the threshold, WiseRep automatically charges your saved payment method and adds funds to your wallet.

When you sign up, your account is credited with a free trial that includes a set number of calling minutes.

• No credit card required to activate your trial
• Trial minutes are available immediately after signup
• Once trial minutes are used up, you’ll be prompted to choose a paid plan or add wallet funds

All billing transactions are recorded under Billing > Invoices. You can:

• View and download invoices for any period
• See a breakdown of charges (subscription, overage, wallet top-ups)

WiseRep uses Stripe for secure payment processing. To manage your cards:

1. Go to Billing > Payment Methods.
2. Add, update, or remove credit/debit cards.
3. Set a default card for automatic charges.