Section 09
Billing & Plans
Subscriptions, wallet, auto top-up, invoices and payment methods.
Subscription Plans
WiseRep offers tiered subscription plans based on your calling volume. Each plan includes:
- A monthly allowance of calling minutes
- Access to a set number of phone numbers
- An overage rate per minute for calls beyond your allowance
To view and compare plans, go to Billing > Plans.
Your Wallet
Your Wallet holds your account balance for pay-as-you-go usage. Credits are used when:
- You exceed your plan’s monthly minute allowance
- You purchase additional minutes outside your plan
To add funds:
- Go to Billing > Wallet.
- Click Add Funds.
- Enter the amount and complete the payment with your saved card.
Auto Top-Up
To make sure your campaigns never stop due to a low balance, enable Auto Top-Up:
- Go to Billing > Wallet.
- Toggle on Auto Top-Up.
- Set a threshold (e.g., balance below $10) and a top-up amount (e.g., add $50 automatically).
Trial Period
When you sign up, your account comes with a free trial that includes a set number of calling minutes. Your trial minutes are available immediately — no credit card required to start.
Note:Once your trial minutes are used up, you’ll need to choose a paid plan or add funds to your wallet to continue making calls.
Invoices & Receipts
All billing transactions are recorded under Billing > Invoices. You can:
- View and download invoices for any period
- See a breakdown of charges (subscription, overage, wallet top-ups)
Managing Payment Methods
WiseRep uses Stripe for secure payment processing. To manage your cards:
- Go to Billing > Payment Methods.
- Add, update, or remove credit/debit cards.
- Set a default card for automatic charges.