Wiserep - Enterprise AI Voice Call Center Platform and Automation Solution
Section 09

Billing & Plans

Subscriptions, wallet, auto top-up, invoices and payment methods.

Subscription Plans

WiseRep offers tiered subscription plans based on your calling volume. Each plan includes:

  • A monthly allowance of calling minutes
  • Access to a set number of phone numbers
  • An overage rate per minute for calls beyond your allowance

To view and compare plans, go to Billing > Plans.

Your Wallet

Your Wallet holds your account balance for pay-as-you-go usage. Credits are used when:

  • You exceed your plan’s monthly minute allowance
  • You purchase additional minutes outside your plan

To add funds:

  1. Go to Billing > Wallet.
  2. Click Add Funds.
  3. Enter the amount and complete the payment with your saved card.

Auto Top-Up

To make sure your campaigns never stop due to a low balance, enable Auto Top-Up:

  1. Go to Billing > Wallet.
  2. Toggle on Auto Top-Up.
  3. Set a threshold (e.g., balance below $10) and a top-up amount (e.g., add $50 automatically).

Trial Period

When you sign up, your account comes with a free trial that includes a set number of calling minutes. Your trial minutes are available immediately — no credit card required to start.

Note:Once your trial minutes are used up, you’ll need to choose a paid plan or add funds to your wallet to continue making calls.

Invoices & Receipts

All billing transactions are recorded under Billing > Invoices. You can:

  • View and download invoices for any period
  • See a breakdown of charges (subscription, overage, wallet top-ups)

Managing Payment Methods

WiseRep uses Stripe for secure payment processing. To manage your cards:

  1. Go to Billing > Payment Methods.
  2. Add, update, or remove credit/debit cards.
  3. Set a default card for automatic charges.