AI-Powered Voice Automation for Banks & Credit Unions
Handle 70% of customer calls with AI. Reduce costs, improve satisfaction, and deliver 24/7 service—with enterprise-grade security and compliance.
Banking Voice AI Solutions
From account services to fraud prevention, our AI handles the calls that keep your institution running.
Account Services
Handle balance inquiries, transaction history, statement requests, and account updates 24/7 without staff involvement.
Loan Processing
Answer loan application status, rate inquiries, payment information, and pre-qualification questions instantly.
Fraud Prevention
Verify fraud alerts, block compromised cards, and confirm suspicious transactions with secure voice authentication.
Payment Support
Process wire transfers, bill payments, and payment scheduling with PCI-compliant security protocols.
Customer Onboarding
Guide new customers through account opening, document collection, and KYC verification seamlessly.
Multilingual Banking
Serve your diverse customer base in their native language. Support 30+ languages with natural, fluent conversations.
Connects with Your Core Banking Stack
Native integrations with leading financial technology platforms.
Secure Deployment in Weeks
Our proven implementation process ensures compliance and security from day one.
Connect Core Banking Systems
Integrate with FIS, Jack Henry, Temenos, and other major core banking platforms via secure APIs.
Configure Compliance & Security
Set up PCI-DSS, SOC 2, GDPR compliance protocols with enterprise-grade encryption and audit trails.
Train on Your Products
Customize the AI with your specific products, policies, rates, and customer service protocols.
Deploy Across Channels
Go live on phone, chat, mobile banking app, and digital channels with seamless handoffs.
Monitor & Optimize
Real-time analytics dashboard shows call metrics, resolution rates, and compliance tracking.
Why Financial Institutions Choose Wiserep
Enterprise-grade security meets exceptional customer experience.
24/7 Customer Service
Provide round-the-clock support for account inquiries, transactions, and urgent banking needs.
Reduced Call Center Costs
Cut operational costs by up to 40% while improving service quality and availability.
Enhanced Fraud Protection
Real-time fraud alert verification and secure voice authentication for sensitive transactions.
Seamless Human Handoffs
Smart routing to specialists with full context for complex inquiries and escalations.
Enterprise-Grade Security
PCI-DSS Level 1 certified, SOC 2 Type II audited, and GDPR compliant with end-to-end encryption.
Multi-Branch Scale
Deploy across all branches and channels with centralized management and unified reporting.
How a Regional Bank Transformed Customer Service
Learn how this 150-branch banking group achieved 70% call automation, saved $721K annually, and improved first-call resolution by 50%.
Frequently Asked Questions
Everything you need to know about AI voice automation for financial services.
Transform Your Financial Institution Today
Schedule a demo and see how AI can revolutionize your customer service operations.
Ready to Transform Your Customer Experience?
Join leading financial institutions already using Wiserep to deliver exceptional 24/7 service.