AI Voice Agents for Telecom Providers
Handle millions of subscriber calls with zero hold times. AI-powered customer support, technical troubleshooting, and billing automation—at carrier-grade scale.
Voice AI for Every Telecom Interaction
From billing inquiries to technical troubleshooting—automated, personalized, and carrier-grade.
Customer Support Automation
Handle billing inquiries, plan details, and account management with AI that understands your products and subscriber data.
Technical Troubleshooting
Guide subscribers through network checks, device configuration, and connectivity issues—reducing truck rolls by 35%.
Billing & Payments
Process payments, explain charges, and enroll subscribers in AutoPay—all during a single conversational call.
Outage Management
Proactively notify subscribers of service disruptions with estimated resolution times, reducing inbound spikes by 60%.
Service Activation & Provisioning
Automate line activations, port-ins, plan upgrades, and identity verification with secure voice authentication.
Multilingual Subscriber Support
Serve diverse subscriber bases in 30+ languages with native-quality voice AI that maintains context across conversations.
Integrates With Your Telecom Stack
Pre-built connectors for BSS, OSS, CRM, and contact center platforms.
SalesforceCRM
Microsoft TeamsCollaboration
AvayaTelephony
FreshdeskTicketing+ More integrations available
How Wiserep Works for Telecom
Enterprise-grade deployment in weeks, not months.
Connect Infrastructure
Integrate with your existing telephony and BSS/OSS systems via our carrier-grade APIs.
Configure Voice Persona
Customize AI voice, tone, and conversation flows to match your brand identity.
Train on Your Data
AI learns your products, pricing, policies, and subscriber data for personalized interactions.
Launch & Scale
Go live with gradual rollout, handling 1M+ concurrent calls with carrier-grade reliability.
Monitor & Optimize
Real-time analytics dashboard to track containment, CSAT, and identify optimization opportunities.
Why Telecom Leaders Choose Wiserep
Purpose-built for carrier-scale operations with enterprise-grade reliability.
24/7 Subscriber Support
Never miss a subscriber call. AI handles inquiries around the clock with consistent quality.
Carrier-Grade Scalability
Handle 1M+ concurrent calls with 99.99% uptime—built for telecom-scale operations.
Reduced Truck Rolls
AI-guided troubleshooting resolves 35% of technical issues without dispatching technicians.
Proactive Communication
Outbound notifications for outages, billing reminders, and service updates reduce inbound volume.
Data Sovereignty & Compliance
On-premise deployment options, GDPR/CCPA compliance, and telecom-specific security standards.
Seamless Agent Handoffs
Context-rich transfers to live agents when needed, with full conversation history and subscriber data.
Major Carrier Achieves 45% Call Containment
A leading mobile carrier with 5M+ subscribers deployed Wiserep to handle billing and technical support calls, achieving 45% containment and $12M annual savings.
Frequently Asked Questions
Common questions about Wiserep for telecommunications.
Get a Telecom-Specific Demo
See how Wiserep handles your exact subscriber support scenarios.
Ready to Transform Your Subscriber Experience?
Join leading telecom providers using Wiserep to deliver exceptional subscriber support at scale.